This is the Conversation History folder EntryId.ĭelete this line item, and then close MFCMAPI. When Skype For Business or Lync notices that the Conversation History folder EntryId is deleted, it will recreate the Conversation History folder. Missed calls and voice mail messages will still be. Any future conversations will not be kept. Deselect the options below, and then select the OK button to save your changes. In the navigation pane (on the left), expand Root Container > Top of Information Store. To turn off conversation history (Windows only): Open the Options configuration menu on your Skype for Business client. In the top pane, double-click the line that corresponds to your mailbox. When Skype For Business or Lync notices that the Conversation History folder EntryId is deleted, it will recreate the Conversation History folder. Delete this line item, and then close MFCMAPI. If you are prompted for a profile, select the profile name for your mailbox, and then click OK. This is the Conversation History folder EntryId. To do this, follow these steps:Įxit Outlook on all the devices that connect to the user mailbox. To resolve this issue, recreate the Conversation History folder. The Conversation History folder is stored as a subfolder in the Inbox folder, and you cannot move the Conversation History folder to its original location. There is no the Conversation History folder in Microsoft Outlook. Skype for Business Microsoft Lync 2013 Lync 2010 More.
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